Something went wrong with my redemption – who do I contact to resolve the issue? UNLOCKED.ME March 05, 2020 16:44 Updated You can call 011 676 7791 or send an email to email@example.com. Related articles What is Nedbank ID? What do I get with the Unlocked.Me Student Account? What's Potential about? What's Money about? Do I need a Nedbank account to use Potential? Comments 0 comments Please sign in to leave a comment.