Something went wrong with my redemption – who do I contact to resolve the issue? UNLOCKED.ME January 29, 2019 07:57 Follow You can call 011 676 7791 or send an email to firstname.lastname@example.org. Related articles What is Nedbank ID? What's Potential about? What are the rules for Unlocked.Me Student Account lifestyle benefits? Do I need a Nedbank account to use Potential? Do I need to register to use Potential? Comments 0 comments Please sign in to leave a comment.